Effective Date: 01.04.2026
At ESTHEMED, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
By accessing our website or using our services, you agree to the terms outlined in this policy.
Who We Are
ESTHEMED is a Health Tourism Agency that provides coordination services for international patients seeking medical treatments in Turkey. We connect patients with independent healthcare providers and assist with travel, accommodation, and overall treatment planning.
Information We Collect
We may collect the following types of information:
- Personal Information: Full name, email address, phone number, country of residence
- Medical Information: Details you voluntarily provide for consultation purposes (e.g. photos, medical history)
- Technical Data: IP address, browser type, device information, and website usage data
- Communication Data: Messages, inquiries, and consultation requests
How We Use Your Information
We use your data to:
- Provide consultation and treatment coordination services
- Connect you with suitable healthcare providers
- Communicate with you regarding your requests
- Improve our website and user experience
- Comply with legal obligations
Sharing Your Information
We may share your data with:
- Healthcare Providers: To arrange consultations and treatments
- Service Partners: Hotels, transportation, and translation services
- Legal Authorities: When required by law
We do not sell or rent your personal data to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no system can guarantee absolute security.
Data Retention
We retain your personal data only as long as necessary to provide our services and comply with legal obligations.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction or updates
- Request deletion of your data
- Withdraw consent at any time
To exercise your rights, please contact us at info@esthemed.tr.
Cookies
Our website uses cookies to improve functionality and analyze user behavior. You can manage or disable cookies through your browser settings.
Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices, and we recommend reviewing their policies separately.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.
Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Email: info@esthemed.tr
Phone: +90 540 407 4447
Address: Merkez, Abide-i Hürriyet Cd No:211 A Blok Kat:1, 34381 Şişli, İstanbul, Türkiye